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Bay Club Redwood Shores -- Valet

Our Mission

The Bay Club Company is a hospitality company.

We provide experiences which celebrate a healthy and vibrant lifestyle.

 

Our Service Promise:

Our unique service culture is guided by a set of core values and driven by energy, enthusiasm and dedication.

 

Our Core Values:

Integrity. We do what we say we will do with integrity, professionalism and a passion for service.

Service. We understand exceptional service is everyone’s job and hold ourselves accountable to high standards.

Innovation. We believe in each other by supporting innovation, initiative and personal growth.

Community. We reach out to others by actively participating in improving the quality of life in our communities.

Growth. We are all responsible for the continued success and growth of our company and our careers.

 

GENERAL SUMMARY

The Valet Attendant is responsible for safely driving and parking member and guest cars on arrival, and retrieving them upon departure. Responsibilities include maintaining and delivering a consistent, positive, satisfying experience for members, guests, and Associates.

 

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

 

PRIMARY JOB FUNCTIONS

Warmly greeting each member with a smile; accepting vehicles and riving the cars between the valet loop and the valet parking lot
Keeping track of times that club visitors will be returning to their vehicles
Running between the valet loop and back parking lot to retrieve cars in a timely manner
Carefully driving through a congested parking lot with safety being the primary concern
Diffusing member conflict situations with tact and professionalism

Communicate timely and follow up as appropriate
Active participation in events, programs, meetings and training
Represent the club in a professional manner through image, dress, communication, and immediate follow through and response
Schedule varies and may require weekend and holiday hours, days and evenings

MINIMUM QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each primary job function satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SKILLS & KNOWLEDGE

Ability to read/understand, analyze, and interpret general training manuals, professional journals, or technical procedures; ability to effectively present information and respond to questions from children, managers, Associates, members, and the general public.

Ability to identify problems, collect data, establish facts, and draw valid conclusions; ability to interpret a variety of technical instructions and deal with several abstract and concrete variables.

EXPERIENCE

Valid, current driver’s license required; clean driving record
Minimum three years of driving experience; safely drive a manual transmission vehicle
Minimum of one year customer service experience
Excellent customer service attitude and abilities; professional and friendly manner
Enthusiastic, responsible and dependable team player
Self-motivated, takes initiative; willingness to acquire new skills
Well organized and detail oriented

 

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